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FAQ

FAQ

We want to make it easy for you to understand our products and how they differ from others on the market. To help, we've compiled a list of frequently asked questions, so you can get the answers you need to make an informed decision. 

Where is your product made?

Our signs are made in New Hampshire in the most advanced LED factory in the United States, using globally sourced premium components.

Where are your signs available? Currently, Cirrus signs are available to purchase anywhere in North America.

 

Why a subscription and not financing? We wanted to give you a way to get turnkey service for your sign, from labor warranty to monitoring, and the ability to buy your sign – without paying interest. When you finance a sign, you end up paying more than the total cost back to the bank. With our sign subscription you know the total cost up front, and you pay it through subscription for 5 years, with all of the added benefits of our additional labor warranty through Cirrus Complete.
Why modular digital signage?

We set out to make digital signage simpler. By making our signs modular we’ve simplified installation and servicing. Our signs can be put together on-site, and usually do not require a crane to install, which saves you money. Modularity also means that in the rare case something goes wrong, you can simply swap out one panel, and your sign is up and working again in minutes… not days or months.

We designed our signs to be future-proof. You shouldn’t have to buy an entirely new sign just because you want it to be bigger. Purchase a few more modules, add them on, and instantly you have a brand new larger display. Or, if you want to improve the resolution, you can swap out the modules, replace them with a tighter pitch and boom, a brand new screen with double or triple the number of pixels. With Cirrus, your investment is future-proofed.

Why solid-state technology instead of fans and wires?

In the last decade, the need for fans and wires have become obsolete. When you use premium LED’s, premium power supplies, and modern printed circuit board design, it’s quite simple to build a high-quality product with no moving parts or wires.

Solid-state technology has significantly fewer points of failure, which equals a significantly more reliable LED display. We’ve found that wires can come loose or corrode, fans will break, fans also bring moisture and humidity into the display.  These components are simply antiquated, and no longer needed to make a long-lasting, durable display. 

Solid-state displays are more robust, reliable, and last much longer with our patented modular technology.

Your products are more affordable than the competition, how do I know it's of the same or better quality? Leveraging robotics and automation in our factory  allows us to reduce waste, increase efficiency, and produce higher-quality signs, for less. By advancing solid-state technology in the digital signage field, we’re able to reduce the number of parts you need to operate a high-resolution display. Our patented modular system is easy to put together, reducing the time to install them, and most importantly service if necessary. All of this comes out to savings for you, without compromising on the quality of your sign. In fact, the quality and reliability are improved.
What is IP rating and what does encapsulated modular LED construction mean? An IP rating is a standardized way of discussing dust and water ingress protection. All Cirrus displays have an IP rating of 65, which is dust-tight to the highest standard, as well as protected in any water event from a rainstorm to a monsoon. Since all of our hardware is encapsulated, Cirrus modules have the best protection from the environment on the market.
Are Cirrus signs UL and FCC rated? All Cirrus hardware is UL and FCC approved and rated to the highest standards.
What is the wind rating of your product? Our modular displays are rated to hurricane-force winds of 160mph and then some. In rain, snow, wind, dust, or any other environmental hazard, our displays will stand up to whatever mother nature can throw at it.
What does your warranty cover? We have a 5-year limited hardware warranty that covers every component of the LED display. This includes the best pixel warranty in the industry. We also have an optional 5-year labor warranty to provide complete peace of mind. All of our subscriptions include the hardware and labor warranties as an added benefit.
How much does a sign cost?

There are numerous factors that go into the cost of a digital sign. Because our signs are modular, they can be made to any size, big or small. The final cost depends on: 

  • The size of the sign
  • If it’s single or double-sided
  • The resolution or pixel pitch
  • Installation type or complexity (new or existing sign, on a post, monument style, etc.)

To accurately quote a sign we need to understand the project scope and perform a site visit. Once we capture these key details, we can quickly provide you with turnkey pricing. Please contact us if you want to talk about your specific project.

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