Self-healing displays, proactive monitoring, and US-based technicians, plus the resources to help yourself fast.
Real US-based technicians, fast. Most issues are diagnosed remotely and resolved the same day, so your display is back to work before it ever costs you a customer.
Monitor display health and resolve issues right from your dashboard.
Open ScreenHub →Everything you need to know about Cirrus products: buyer guides, user manuals, and install documentation.
View guides →Your sign with added peace of mind: what your coverage includes and for how long.
View warranty info →See real Cirrus displays installed in the field, across industries and configurations.
Browse installs →Because our signs are a completely modular system, each sign requires a different amount of power. Your quote will contain the exact power requirements for your sign. If you cannot locate your quote, contact the Cirrus support team for assistance.
A power booster has 3 ports. It connects just like our panels do, with an input and an output. Simply mount the injector in the location of the panel daisy chain you need to supply power to, and connect the output of the first panel to the input of the booster. Then take the provided cable and connect the output of the booster to the input of the next panel. Then connect the provided power cable to the remaining slot, and connect it to a power supply.
All LED signs contain sensitive electronics. As such, they require a dedicated circuit to ensure that there are no other devices interfering with the sign's supplied power. Additionally, it is required to maintain an active warranty.
The ports labeled Mobile should have the red LTE cables connected. WiFi takes the black leads, and GPS takes the blue lead.
The standard warranty covers parts only. However, we also offer Cirrus Complete, our optional labor warranty, which includes reimbursement for service calls.
You can reach the support team by phone at (877) 636-2331, Option 2, or by email at support@cirrusled.com.
Once the sign ships, we reach out to the customer using the information provided at the time of purchase. We will make their account, and help them get scheduled for 1-on-1 ScreenHub training.
This can be done, but there are a few things to note. Ensure that when powering the sign, you have proper electrical for the sign to run. Once testing is complete, do not ship the sign fully assembled, as any damage incurred from transporting the sign while assembled will not be covered by your warranty.
All of our signs are compatible with WiFi and ethernet as well. If opting for WiFi, our pre-programmed WiFi kits provide a WiFi signal from any nearby building to the sign, up to 500 ft away with a clear line of sight.
No. Our panels are designed with a specific viewing angle in mind. If mounted vertically, visibility is severely diminished, and the software is not compatible with the sideways design. If you wish to create a sign that is taller than it is wide, simply arrange the modules in the proper horizontal configuration, one on top of the other, to create the shape you desire.
Cirrus signs have no moving parts, which means no fans or other active cooling mechanisms. Passive ventilation is essential to maintain a cool operating temperature. Please see your manual for specifications.
We cannot comment on installation. Please consult a fabricator to determine how you will mount the sign.
You should run the automap or self-test by holding the user button on the controller down for 6 seconds. You should see a diode rainbow test and a network diagnostic screen. Your end user can immediately display content from their ScreenHub account and use the sign as long as both of the tests are good. If you run into any snags, please contact support.
There is a 2.5mm Allen key access hole in the front of every panel.
The warranty is active for 5 years. Please check your manual for coverage details, or view the Cirrus Warranty.
Our US-based team resolves most issues before they ever reach you, but we’re always one call away. Support hours: Mon to Thu 8a to 6p EST, Fri 8a to 5p EST.
